POLICIES

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Dog BOOtique Policies

  • SERVICE LOCATIONS: Please call or message to find out if we are in your area that day. Please contact us if you are not sure if your location falls in this category. We do reserve the rights to cancel any appointment outside of this reach, if we were not informed beforehand.
  • If you live in a busy city/area, or you live somewhere with awful parking, please save parking for us outside your house/apartment, otherwise please come to us and we will charge you a discounted rate. If we cannot find parking day of, and there was no spaces saved for us, we will ask you to still come to us, but charge the same price for our gas.
  • Cancellation: If you have to cancel your appointment, please do so 48 hours before your appointment for a full refund, otherwise you forfeit half the price paid.
  • Rescheduling: Please allow 48 hours cancellation notice and understand that we may not be able to reschedule for another couple weeks due to being unavailable and very busy.
  • Far-away Clients: If you would like to come to us because we do not service your area or there is no parking, we charge a discounted rate if you come to us. Only way to book this is by calling the number listed.
  • We reserve the right to refuse a service at any time due to safety reasons.